Refund Policy

Invisaflask is GUARANTEED to get into ANY event without a second glance - or your money back!

At Invisaflask, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases. If you receive a broken item or are unsatisfied, please contact us within 14 days of receiving your order to initiate the refund process. To request a refund, please send us an email at support@invisaflask.com or contact us through our online form with the following information:

• Your order number
• A description of the broken item Photos of the broken item OR why you are unsatisfied with your purchase
• If the product is taken/confiscated when walking though the gates, make sure to record a video of it being taken so that we have proof and can process a refund/replacement. 

Once we receive this information, we will review your request and get back to you as soon as possible with next steps. If your request is approved, we will issue a refund for the cost of the broken item. Please note that original shipping costs are non-refundable. We reserve the right to refuse any refund request if it does not meet the criteria listed above. If you have any further questions about our refund policy, please don't hesitate to contact us.